Stacy Drake from Five Star Bath Solutions explained the company’s approach, emphasizing their specialty in durable, maintenance-free bathroom solutions. She highlighted the company’s use of a non-porous composite wall system that avoids grout, ensuring mold and mildew resistance. Stacy noted that Five Star Bath Solutions is locally owned and family-operated, with a strong reputation based on word-of-mouth referrals and high customer satisfaction. She reassured the customer about the company's commitment to quality, adding that their installers are exclusively trained to work with Five Star’s materials.
The installation process, as outlined by Stacy, would begin with removing the existing setup down to the studs and performing any necessary repairs to address water damage or structural issues at no additional cost. The installation includes a commercial-grade Delta plumbing system and a waterproof backer board to prevent future leaks. The shower area would feature corner shelving options and a seamless finish with silicone-sealed seams. Stacy mentioned that Five Star Bath Solutions could complete the installation in a single day, minimizing disruption for the customer and ensuring a fast turnaround.
Five Star Bath Solutions provides a lifetime warranty covering materials and labor, fully transferable to new homeowners, which adds value to the property. Stacy discussed flexible payment options and discounts, including $1,000 off for a website coupon and $500 for leaving a review or displaying a yard sign. She also noted a same-day signing discount available for an additional $1,000, providing the customer with options to manage the remodel within their budget while receiving a reliable and long-lasting installation backed by comprehensive support.