Ostin Tuma, the Five Star Bath Solutions representative, discussed the company’s specialty in bath remodeling and commitment to high-quality, low-maintenance solutions. He explained that Five Star Bath Solutions uses grout-free, antimicrobial composite wall panels, which prevent mold and mildew buildup, making them easier to clean and maintain. Ostin highlighted the company’s standing as a locally-owned, family-operated franchise that has built a reputation for reliable service and customer satisfaction. He encouraged the customer to check the company's positive online reviews, noting their dedication to providing solutions tailored to individual needs rather than pushing for unnecessary upgrades.
Ostin detailed the installation process, explaining that the job would involve removing the old fixtures down to the studs, inspecting and repairing any damaged areas, and installing a new waterproof backer board and Delta commercial-grade plumbing fixtures. He assured the customer that any structural repairs, such as fixing subfloors or studs affected by water damage, would be covered without additional costs. With a team experienced in bathroom remodeling, Five Star Bath Solutions typically completes installations in a single day, although Ostin mentioned that some projects could extend to two days, depending on specific repair needs.
The company provides a lifetime warranty that covers both materials and labor, with no extra service fees, which is fully transferable to new homeowners. Ostin shared that financing options were available, including a 10% down payment option with monthly installments, as well as discounts for social media reviews and yard signs. He reassured the customer that the warranty is comprehensive, with a commitment to addressing any future issues at no cost, underscoring Five Star Bath Solutions’ dedication to delivering a durable, long-term solution.
Bathroom Remodel, Goodwin Ave N, Oakdale, MN, 55128
