Alaina Dettling from Five Star Bath Solutions explained the company’s focus on bathroom-specific remodeling, highlighting their local, family-owned structure with a strong emphasis on customer service and community reputation. Alaina shared that Five Star Bath Solutions does not use materials like grout or tile, which are challenging to maintain, instead offering a seamless wall system with composite materials that resist mold and mildew. She reassured the customer that their backer boards are waterproof and designed to prevent issues caused by shifting and settling, a common problem in local homes.
Alaina detailed the installation process, explaining that the project would start with a complete removal of the existing setup, including down to the studs if necessary, to address any hidden damage. Five Star Bath Solutions would install commercial-grade Delta plumbing fixtures and a 19-inch soaker tub with non-slip texturing on the bottom for added safety. The seamless wall panels would extend above the showerhead to minimize water-related maintenance. Alaina mentioned that the team would clean up thoroughly and handle all debris removal, leaving the bathroom ready for immediate use.
Five Star Bath Solutions provides a lifetime warranty covering both materials and labor, fully transferable to future homeowners, adding value to the property. Alaina shared flexible payment options, including a $1,500 social media discount, available for honest reviews or the display of a yard sign. She emphasized that the warranty includes free repairs for any issues, with no additional fees, offering long-term peace of mind and demonstrating the company’s commitment to customer satisfaction.