Bathroom Remodel

W Dogwood Dr, Creedmoor, NC, 27522

Brad from Five Star Bath Solutions recommended the Smart Choice package, emphasizing its grout-free composite material, which combines a visually appealing tile-like look with low maintenance, mold resistance, and an antimicrobial finish. He explained that the composite provides a durable and easy-to-clean surface, contrasting it with traditional tile, which requires ongoing grout maintenance. Brad reassured the customer about the company's high standards by noting that Five Star Bath Solutions uses only trained, background-checked employees rather than subcontractors, ensuring quality and reliability in every installation. He mentioned the company's 4.7 Google rating and local presence, which contributed to the customer's confidence in their service.

For the installation process, Brad described that Five Star Bath Solutions would lay down protective floor runners and perform a complete removal of the existing tub and surround. They would inspect for any underlying issues, including potential water damage, and repair them at no extra cost if discovered. The new installation would include waterproof backer board and upgraded PEX plumbing, along with Delta’s pressure-balanced faucets to prevent scalding. Brad noted that this remodel could be completed within a two-day installation period, with an overall timeline of eight to ten weeks from order to start, meeting the customer’s request to finish by Thanksgiving.

The Smart Choice package includes a lifetime warranty on materials, parts, and workmanship, transferable to future homeowners, thus adding resale value. Brad outlined flexible financing options, including a zero-interest plan, and highlighted a promotional discount of 75% off installation and $1,000 off for booking online. This combination of a lifetime warranty and financing options provided the customer with a durable, affordable solution that met both immediate needs and future value considerations.