Brad from Five Star Bath Solutions presented several package options, recommending the Smart Choice package for the master bath. This option includes a six-layer antimicrobial composite material that resists mold, requires minimal upkeep, and mimics the appearance of stone without the need for grout. Brad emphasized that Five Star Bath Solutions uses only background-checked, trained employees—not subcontractors—ensuring consistent quality. He noted that the company holds strong ratings locally, offering peace of mind to customers concerned about reliability and service quality.
Brad described the installation process, explaining that it would start with protective floor runners from the entry to the bathroom, followed by a complete tear-out of the current setup. The new installation would feature PEX plumbing, a waterproof backer board, and a slip-resistant shower base to enhance durability and safety. He estimated the project would take six to eight weeks from the order to completion, with the actual installation typically taking two days. Brad assured the customer that any structural repairs required during installation would be addressed at no additional cost.
The Smart Choice package includes a lifetime warranty covering materials, parts, and workmanship, which is transferable to future homeowners and adds resale value to the property. Brad also offered flexible financing options, including zero-interest plans, and highlighted a promotional discount of 75% off installation costs, making the remodel both high-quality and affordable within the customer’s budget considerations.