Brad from Five Star Bath Solutions presented the Smart Choice package, noting its grout-free composite wall system, which prevents mold and reduces maintenance. He emphasized the antimicrobial properties of the composite, which mimics the look of stone without the associated hassle of cleaning grout. Brad highlighted that Five Star Bath Solutions does not use subcontractors; only their own trained, background-checked employees complete the work, ensuring high-quality standards. He also mentioned the company’s strong local presence and excellent Google reviews, establishing a foundation of trust for the customer.
The installation process, as outlined by Brad, would involve protective floor runners, complete removal of the existing setup, and a detailed inspection of the subfloor and wall structures. Any repairs, such as addressing water-damaged subflooring, would be handled at no additional cost. Brad explained that the new setup would include PEX plumbing, a durable backer board, and a custom, solid-surface shower base designed to sit flush with the floor, eliminating the need for a step-in barrier. The project timeline was estimated at six to eight weeks from order placement, with the actual installation taking approximately two days.
The Smart Choice package includes a lifetime warranty on materials, parts, and workmanship, which is transferable to new homeowners, enhancing resale value. Brad also discussed flexible financing options, including a zero-interest payment plan, and highlighted a limited-time promotion offering a 75% discount on installation costs. This combination of warranty and financing provided the customer with a practical, high-quality solution that met both immediate needs and long-term expectations.