Antigone from Five Star Bath Solutions outlined several options that could meet both the VA’s accessibility requirements and the customer’s budget. She explained that the VA mandates specific safety features, like a teak fold-down seat for slip resistance and certain grab bar placements, and mentioned the Smart Choice package as a fitting option. This package offered composite materials with antimicrobial properties, easy maintenance, and a realistic tile appearance without grout, which would align with their low-maintenance goals. Antigone emphasized that Five Star’s streamlined costs stemmed from lower marketing expenses and a current promotion offering 75% off installation.
In describing the installation, Antigone noted the process would include new plumbing and PEX water lines, Delta hardware, and reinforcement for grab bars to ensure safe usage. She highlighted that Five Star Bath Solutions uses in-house, background-checked, and certified installers for quality and reliability. The installation would begin with a full removal and inspection of the existing system, using protective drop cloths to avoid mess. For the VA-approved setup, corner shelving would be added for cost-effectiveness, along with chrome finishes to keep expenses low, ensuring the remodel met both practical needs and resale appeal.
Five Star Bath Solutions offered a 10-year warranty on their performance package and a lifetime warranty on the Smart Choice package, which includes coverage on parts, materials, and workmanship. Antigone confirmed that if they decided to move forward with Smart Choice, this warranty would be transferable to the next owner, adding value to the home for resale. Additionally, she reassured the customer that Five Star would assist in handling any VA documentation requests to support the grant process, helping make the remodel more accessible and manageable for their timeline.
Tub to Shower Conversion, Kintail Ct, Wake Forest, NC, 27587
