Antigone from Five Star Bath Solutions introduced the Smart Choice package as an ideal fit for their goals, emphasizing its grout-free composite material, which is designed to be antimicrobial and easy to clean. This material prevents mold and is durable, addressing the customer’s preference for a low-maintenance, reliable shower. Antigone underscored the trustworthiness of Five Star Bath Solutions, explaining that the company uses only trained, background-checked in-house installers, rather than subcontractors, and highlighting their high reviews and solid reputation. The customer valued these details, especially as they had encountered negative experiences with other contractors in the past.
The installation process was outlined meticulously by Antigone. The project would start with laying protective drop cloths from the entry to the bathroom, followed by a complete teardown of the existing tub and shower area. Any structural issues discovered during the process, such as damaged subflooring, would be repaired at no additional cost. Antigone noted that the installation would include PEX plumbing and Delta fixtures for durability, with an estimated timeline of five to six weeks from contract signing to installation, which would take approximately two days to complete.
Five Star Bath Solutions offers a lifetime warranty on the Smart Choice package, covering all materials, parts, and workmanship, which is transferable to future homeowners, adding resale value. Antigone also presented financing options, including a zero-interest plan, and mentioned a promotional discount of 75% off installation costs. This combination of a comprehensive warranty and financing flexibility provided the customer with confidence in a solution that was both high-quality and affordable.