Brad from Five Star Bath Solutions recommended the Smart Choice package, highlighting the durability and practicality of its grout-free composite material, which is both antimicrobial and resistant to mold. He explained that the composite resembles natural stone without the upkeep associated with traditional grout and tile. Brad reassured the customer about the company’s commitment to quality, noting that Five Star Bath Solutions uses only trained, background-checked employees rather than subcontractors, ensuring consistent quality. He also mentioned the company’s strong local presence and positive reputation in the community.
The installation process was described in detail by Brad, starting with the use of protective runners to prevent damage to existing flooring and proceeding with a complete teardown of the current tub setup. He noted that Five Star Bath Solutions would address any underlying structural issues at no extra cost, such as damaged subflooring or walls. The installation would also feature PEX plumbing and a custom solid PVC pan to ensure leak resistance and longevity. Brad estimated a timeline of about six weeks from order to completion, with the actual installation taking around two days.
The Smart Choice package includes a lifetime warranty on materials, parts, and workmanship, which is transferable to future homeowners, adding resale value to the home. Brad discussed financing options, including a zero-interest payment plan, and highlighted a 75% discount on installation as part of a current promotion. This combination of comprehensive warranty coverage and flexible financing provided the customer with confidence in a high-quality remodel that met both immediate functional needs and budget considerations.