Brad from Five Star Bath Solutions recommended the Smart Choice package, featuring a composite, grout-free wall system designed to be antimicrobial and resistant to mold. He highlighted that the composite material offers both the look of tile and easy maintenance, making it ideal for their needs. Brad emphasized that Five Star Bath Solutions uses only their own trained and background-checked employees, not subcontractors, to ensure quality and accountability. He also noted the company’s high ratings on Google, reassuring the customer about the company’s reputable service.
For the installation process, Brad outlined a thorough approach, starting with a complete tear-out of existing materials, followed by waterproofing and necessary structural adjustments. He assured the customer that if any repairs, such as replacing subflooring, were needed, they would be handled at no extra cost. Brad explained that they use a specialized waterproof backer board to prevent any future water damage, ensuring longevity and durability in the remodel. He estimated the project timeline to be six to eight weeks from order to installation.
The Smart Choice package comes with a lifetime warranty that covers materials, parts, and workmanship, which is transferable to future homeowners. Brad presented financing options, including a no-interest plan, and mentioned the company’s current promotion offering 75% off installation, making the project more affordable. This warranty and financing flexibility provided the customer with both assurance in their investment and ease in budgeting for the remodel.