Tabitha Lambert presented the Smart Choice composite package, which offers grout-free, antimicrobial, and mold-resistant materials with a smooth finish that mimics natural stone. She explained how the system uses a proprietary shower shield backer board, which is completely water-impermeable, ensuring no moisture damage behind the walls. The walls are sealed with marine-grade silicone that doesn’t crack or discolor and never requires re-caulking. Fixtures such as the faucet and shower wand were customizable, with the handheld option designed to be easily removed and reattached, even doubling as a grab bar due to its structural support. Shelving and grab bar placements were fully flexible, allowing for personalized safety and storage setup.
Five Star Bath Solutions, locally owned in Broussard and part of a nationally recognized company since 1996, provides licensed, insured service with a $2 million policy and fully employed, background-checked, drug-tested installers—never subcontractors. The installation process involves full demo to the studs, plumbing replacement from the foundation up, and custom installation of the shower system with precise measurements by their project manager Logan. Materials are expected to arrive in approximately eight weeks, with the full project typically completed in two days. The family appreciated that the team focused strictly on wet-area remodeling and had a strong reputation built on word of mouth rather than heavy advertising.
The Smart Choice package includes a full lifetime warranty that covers all elements of the system—walls, base, plumbing, and accessories—and is fully transferable to future owners or heirs. Tabitha clarified that any structural damage discovered during demo would be remedied at no extra charge, reinforcing the all-inclusive nature of the service. The total cost was estimated between $14,400 and $18,400 depending on selected finishes and upgrades, with financing options as low as $264 per month and zero-down approval possible. The customer was also eligible for 77% off installation and a corporate rebate to receive Smart Choice at the Performance tier price. Tabitha emailed a detailed, itemized proposal and offered continued support to finalize funding and schedule the install.
Key Features Presented by the Representative:
* Tub to walk-in shower conversion for senior accessibility
* Built-in bench, matte black grab bars (horizontal and angled), shelving, and fixed plus handheld black showerhead
* Smart Choice grout-free composite with antimicrobial surface in dark natural stone pattern
* Proprietary waterproof shower shield backer board
* Marine-grade silicone seal with no re-caulking required
* Matte black fixtures throughout and sliding glass door with black towel bar
* Locally owned in Broussard with national backing since 1996
* Background-checked, factory-trained installers (no subcontractors)
* Full demo to studs, plumbing replacement, 8-week lead time, 1-day install
* Lifetime transferable warranty on full system and labor
* 77% off installation, Performance-tier upgrade, financing available at $264/month