Five Star Bath Solutions, represented by Ostin Tuma, emphasized their locally owned, family-operated business model, not driven by private equity but focused on long-term customer care. With over 100 franchises since 1996 across the U.S. and Canada, they highlighted their top online reviews, Angie’s List referrals, and a transparent, customer-first approach. Ostin shared personal stories of working with his father, one of the lead installers, underscoring the company’s attention to quality and reputation. The team’s exclusive multi-layer composite panels were presented as an upgrade over acrylic and fiberglass, offering a more natural, non-glossy finish with antimicrobial properties and nano-grip technology to enhance safety and cleanliness.
Installation was described as thorough and efficient, including tear-out down to the studs, inspections, plumbing replacement with Delta commercial-grade valves, and waterproof backer boards and triple-sealed corners to eliminate moisture issues. Any repairs needed during demo are included at no extra cost. Installers arrive early in the morning, protect the home, and perform a complete cleanup, removing all debris and leaving the new system fully usable the next day. Custom-cut panels and accessories ensure a precise fit, even in older homes with uneven walls. A pre-construction meeting occurs within a week to finalize every detail, with a typical installation timeline of four to six weeks.
Five Star Bath Solutions backs this work with a fully transferable lifetime warranty that covers wall panels and fixtures, including labor and trip fees at no cost to the homeowner. Their installations use thermal expansion sealants instead of caulking, so the finish never needs touch-ups or discolors. Only basic household cleaning solutions like vinegar, Windex, or Pine-Sol are needed for maintenance. The warranty also extends to future homeowners, ensuring long-term value and complete peace of mind. The final price was $17,580, with options for 10% down and 24-month no-interest financing.
Features Presented by the Representative:
* Multi-layer composite wall panels (white pearl finish)
* 100% waterproof backboard and triple-sealed corners
* Custom-cut panels and accessories on-site for precise fit
* Corner shelving included, with option to add bench or grab bars later
* Commercial-grade Delta valve and fixtures
* One-day installation, full home protection, haul-away, and cleanup
* Fully transferable lifetime warranty on all components
* Financing options including 0% interest for 24 months
* Pre-construction meeting and 4–6 week installation timeline
Bathroom Remodel, Goodwin Ave N, Oakdale, MN, 55128
