Catherine Walker from Five Star Bath Solutions presented the company’s Smart Choice composite wall system as the ideal solution, emphasizing its grout-free, antimicrobial, and nonporous surface that resists mold, mildew, and discoloration. She explained that the walls are heat-welded for a seamless fit and constructed with a six-layer PVC composite that replicates the texture of real stone without requiring ongoing maintenance. Catherine described how this solution aligns with the customer’s safety and style goals, offering an attractive and practical upgrade. She highlighted that Five Star Bath Solutions is family-owned, locally operated, and has maintained a 4.9-star rating on Google with factory-trained, background-checked installers.
The installation involved complete demolition of the tub area and surrounding enclosure down to the studs. A new custom shower base was installed, along with waterproof cement-coated backer board and a fully sealed wall system. The stone-look panels were built on-site for precise wall fitting and reinforced anchoring. A chrome Delta handheld shower head with multiple spray settings was installed on a flexible hose. One long horizontal grab bar was placed securely across the rear wall. Frameless-style glass sliding doors completed the shower, eliminating the curtain previously used. Installation was completed in two to three days, including preconstruction preparation, floor protection, and a final walkthrough led by a senior technician.
Catherine assured the customer that the new walk-in shower would be backed by a fully transferable lifetime warranty covering parts, labor, and materials. She explained that all warranty service is handled directly by Five Star Bath Solutions without third-party involvement. Financing options were also provided with no prepayment penalties, and additional savings were offered through participation in the company’s online review program. The customer appreciated the professionalism and clarity, feeling confident in the long-term durability and service support of the remodel.
Features presented by the representative:
* Smart Choice grout-free antimicrobial composite wall system
* Stone-look panel finish with seamless, heat-welded surface
* Delta chrome handheld shower on flexible hose
* Custom low-threshold walk-in shower base
* Frameless-style glass sliding shower doors
* One reinforced safety grab bar
* Waterproof cement-coated composite backer board
* Built on-site for accurate fit and secure anchoring
* Family-owned, locally operated with 29 years of experience
* Factory-certified, background-checked installation team
* Installation completed in 2–3 days with site protection and walkthrough
* Fully transferable lifetime warranty covering labor, parts, and materials
* Financing options and online review program discounts available
Tub To Shower Conversion, Salem Dr, Mesquite, TX , 75150
