Ostin Tuma from Five Star Bath Solutions assured the customer of the company’s commitment to quality and trustworthiness, highlighting their status as a locally-owned and family-operated business. He emphasized that the company isn’t part of a corporate entity, which allows for more personalized customer service and attention to detail. Ostin informed the customer of the company’s standing in the market, boasting strong reviews that reflect their dedication to delivering what customers need and value, especially when remodeling for resale. He recommended they look at reviews to see how Five Star Bath Solutions compared to others in the area.
Ostin explained the installation process as a one-day job in most cases, aiming for a four-to-six-week timeline from signing to completion. He outlined a meticulous approach, starting with laying protective flooring, stripping down to the studs, and addressing any structural issues at no extra cost. A commercial-grade Delta valve system and durable, waterproof backer boards would be installed, ensuring longevity and ease of maintenance. Additionally, he offered flexible payment options, including financing, which could assist the customer in balancing immediate expenses with expected returns upon sale.
Five Star Bath Solutions offers a lifetime warranty on installations, covering repairs or replacements without charges for parts, labor, or travel. This warranty is fully transferable, an essential detail for resale, as new owners would retain coverage. Ostin detailed the standard features included, such as two corner shelves and a Delta showerhead with a chrome finish, while also leaving room for customization. The proposed solution would be cost-effective and enhance the home’s resale value, with an emphasis on Five Star’s commitment to long-lasting quality and post-installation support.
Bathroom Remodel, 65th Pl N, Maple Grove, MN, 55311
