Stacy Drake from Five Star Bath Solutions emphasized the company's expertise in providing durable, low-maintenance bathroom solutions. She discussed the benefits of the company's grout-free, composite wall panels, which resist mold and mildew and require minimal upkeep. Stacy highlighted that Five Star Bath Solutions is a locally owned, family-operated franchise known for its strong reputation and customer-centric approach. She reassured the customer of the quality of the materials, which are specifically designed for bathrooms and come with a long-lasting finish.
Stacy described the installation process, explaining that Five Star Bath Solutions would remove everything down to the studs, inspect for any hidden water damage, and address any necessary repairs without additional charges. The new installation would include a waterproof backer board, Delta commercial-grade plumbing fixtures, and custom shelving securely installed to prevent movement. She estimated the job would take one day, ensuring a quick and clean installation process to meet the customer’s needs.
Five Star Bath Solutions provides a lifetime warranty on both materials and labor, which is fully transferable to future homeowners. Stacy discussed various discounts, including options for social media reviews and yard signage, as well as financing options to make the project affordable. She reassured the customer that the comprehensive warranty covers all repairs at no extra cost, ensuring peace of mind with Five Star Bath Solutions' commitment to quality and customer satisfaction.