Tom Seesz from Five Star Bath Solutions provided a comprehensive overview of the company’s maintenance-free solutions. He emphasized the durability and ease of cleaning of their composite panel system, which is manufactured in the United States and features a color application process for a more realistic appearance. Tom highlighted that unlike other companies that use caulking, which can shrink and crack, Five Star’s system uses thermal expansion sealant, preventing mold and mildew buildup. As a locally owned franchise, Five Star Bath Solutions focuses on high-quality service, excellent customer reviews, and a fully licensed and insured team that follows local building codes and handles permits.
The installation process includes a detailed, one-day timeline where the team removes the old system down to the studs, checks for structural issues, and replaces plumbing with commercial-grade Delta valves. Five Star uses a waterproof DensShield backer board, which comes with a lifetime warranty, and quad-lock corner protection for additional water resistance. Once the new wall panels and tub are installed, the team completes any necessary finishing work with decorative trim to match the customer’s style preferences. The team also disposes of all old materials, saving the customer from the additional cost of a dumpster.
Five Star Bath Solutions offers a lifetime warranty that covers parts, labor, and the transferability of the warranty to new homeowners, a strong selling point for resale. Tom noted that unlike other companies, Five Star does not charge service fees for warranty repairs, ensuring long-term support for their customers. The company also provides flexible financing options, allowing the customer to choose between full upfront payment, a discount for social media promotion, or monthly installments with no prepayment penalties.