Ostin Tuma from Five Star Bath Solutions provided a detailed overview of their proprietary multi-layered composite wall systems, which are antimicrobial, 100% waterproof, and virtually maintenance-free. He explained that the company does not use acrylic or fiberglass and instead relies on a superior polyurethane plastic backed by a PVC core, custom cut on-site to fit each project exactly. All systems avoid grout, tile, and recurring sealing, requiring only mild cleaners for upkeep. Ostin emphasized the flexibility of accessory placement—corner shelves, grab bars, foot rests, benches—and demonstrated various design configurations using Onyx and Centrel products, allowing the customers to select aesthetic and functional upgrades that fit their space and style. They were drawn to Onyx for its upscale look, flush finishes, and variety of layout options.
Installation would involve a full demolition down to the studs, with repairs and replacements for any subfloor, insulation, or plumbing issues at no extra cost. Five Star’s team would install a 100% waterproof backer board, a leak-preventing corner protection system, and a new zero-threshold non-slip shower pan. A licensed plumber would replace all plumbing from the P-trap to the showerheads, and the system would be sealed with antimicrobial silicone. Ostin confirmed that their team was experienced working with modular home setups and heated flooring, ensuring no disruption to the customer’s existing tile floor. The installation was estimated to be completed in one day, with protective floor coverings laid before work began and a full post-install walkthrough to ensure satisfaction.
Five Star Bath Solutions offers a comprehensive lifetime warranty that covers all products, labor, parts, and trip charges, fully transferable with no expiration date. Ostin explained that the company is locally owned, family-operated, and part of a network of over 100 locations in the U.S. and Canada, with headquarters in Utah. He shared that their installers, including his own father and brother, have completed over 3,000 jobs and emphasized their commitment to quality and customer service. With unmatched reviews, local expertise, and flexible payment plans, including 10% down and monthly financing options, the customer was assured of a solution that combined reliability, safety, and long-term value.
Features presented by the representative:
* Walk-in shower remodel with existing layout retention
* Zero-threshold ADA-compliant non-slip shower pan
* Multi-layered composite wall panels (Onyx or Centrel) with antimicrobial protection
* Fully waterproof PVC-backed wall system with custom on-site cuts
* Two corner shelves with stud-secured mounting
* Optional recessed niche and custom corner bench seat
* Single handheld showerhead with fixed-height mount
* Chrome commercial-grade Delta fixtures
* Full demo and subfloor repair included
* One-day installation with protective prep and final walkthrough
* Locally owned with over 3,000 completed installations
* Lifetime, fully transferable warranty on parts, labor, and materials
* No trip fees or service charges post-install
* Flexible financing with no prepayment penalty
Bathroom Remodel, Goodwin Ave N, Oakdale, MN, 55128
