Antigone from Five Star Bath Solutions recommended the Smart Choice package, noting its grout-free, composite material that provides a clean look while being resistant to mold and easy to maintain. She highlighted the durability of this option, which includes antimicrobial properties and is designed to look like stone without the maintenance issues of real stone. Antigone assured the customer of the company's standards, explaining that Five Star Bath Solutions employs trained, background-checked installers rather than subcontractors, and noted their solid reputation in the local area and positive online reviews.
The installation process was outlined as a thorough procedure, beginning with protective coverings from the home’s entrance to the bathroom and complete removal of the existing tub and shower. Antigone explained that the installation would include PEX plumbing and a waterproof backer board to ensure long-lasting durability. She noted that Five Star Bath Solutions would handle any structural repairs found during the installation at no additional cost to the customer, and estimated a two-day timeline for the actual installation, with the project timeline from start to completion being about six to eight weeks.
The Smart Choice package includes a lifetime warranty covering parts, materials, and workmanship, transferable to future homeowners, enhancing the home’s value. Antigone also discussed flexible financing options, including zero-interest plans, and mentioned a current promotion of 75% off installation costs. This combination of warranty and financing provided the customer with a durable and affordable solution that met both their immediate needs and future value considerations.